SUPPLY CHAIN
Supply chain transparency, end to end.
Global regulations now demand that companies go beyond disclosure - identifying, assessing, and remediating labour exploitation across their supply chains. Diginex gives you the data, technology, and expert-led support to meet that standard. And prove it.
The Risk 2 Remedy framework
A complete, six-step cycle for supply chain due diligence, from human rights risk identification through to investigation, remediation, and prevention.
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Supply chain risk assessment
Supply chain risk mapping, analysis of regulatory, business and human rights risk landscape, needs assessment with key stakeholders.
Tool customisation and capacity building
Bespoke question sets, worker survey development, standard operation procedures, training key stakeholders.
Data collection and analysis
Data collection using LUMEN and APPRISE, in-depth risk assessment, triangulation with other data and policy evaluation.
Investigation
Field investigation and assessment of identified risks on the ground.
Risk mitigation and prevention
Improvement actions through LUMEN, supplier capacity building, policy review and revamp, case-based advice on remediation and prevention.
Report
Report on actions undertaken to identify, mitigate, prevent and remedy risk.
Tools built for every layer of risk
From worker voice to remediation, Apprise, Lumen, and The Remedy Project work together within the Risk 2 Remedy framework to translate supply chain data into action.
Apprise
Lumen
The Remedy Project
BUSINESS CHALLENGE
Global regulations now require supply chain transparency
Exploitative labour conditions and environmental damage often go hand-in-hand
In-person audits miss hidden issues, too costly, too shallow
Workers rarely feel safe speaking up in person
Poor visibility = compliance risk, reputational damage, and disruption
Risk detection
Detect risks and violations earlier with anonymous, real-time worker feedback.
Real-time insights
Real-time insights across suppliers, regions, and languages in a single dashboard.
Privacy-first
Built for trust, privacy, and low-connectivity settings. Secure and anonymous.
Scalable feedback
Enable remote, scalable worker feedback across all tiers of your supply chain.
BUSINESS CHALLENGE
Reporting on supply chain risks requires accessing upstream actors
Mapping upstream is time-consuming and required before any engagement
Data limited to tier 1 delays progress and leaves businesses exposed.
Companies need a smarter, centralised platform aligned with ESG risks
Risk management
All supply chain data, evidence, and tasks managed in one secure platform.
Real-time data
In-depth insights on supply chain risks through triangulated data sources.
Improvement actions
Consistent, practical improvement actions developed by human rights specialists.
Scalability
Collect consistent data from multiple stakeholders to prioritise improvements.
BUSINESS CHALLENGE
Identifying risk does not always translate into effective action.
Regulatory expectations are evolving, but operationalising them remains complex.
Worker grievances are raised, but require clear pathways for escalation and resolution.
Addressing labour risks requires coordination across suppliers, systems, and stakeholders.
Without effective response, issues can escalate into legal and reputational risk at a great cost to business.
Risk assessment and due diligence
Identify and assess salient human rights risks across supply chains, including impact assessments, risk prioritisation, and due diligence system design.
Advisory and capacity building
Support companies and suppliers to operationalise human rights due diligence through training, system design, and integration into existing processes - including building supplier capability to identify and manage labour risks.
Investigation and remediation
Conduct independent, expert-led investigations and support the design and implementation of remediation and corrective action plans aligned with international standards.
Prevention and system strengthening
Embed learnings into policies, grievance mechanisms, and due diligence systems to prevent recurrence and strengthen long-term risk management.
Five steps to full
supply chain visibility.
From supplier onboarding to portfolio-level benchmarking,
LUMEN guides you through every stage of the assessment process.
LUMEN guides you through every stage of the assessment process.
01
Supplier Creation
Simple account set up with basic company info. Configure questionnaires to deploy.
02
Data submission
Questionnaire deployed to supplier via email. Client accesses platform via portal to submit responses.
03
Data evaluation
Data is databased and responses evaluated against the model to measure answers.
04
Dashboard and comparison
Summary score and individual question scores can be interrogated and visualized.
05
Portfolio view
Compare and benchmark summary and individual scores across all suppliers.
Assessment outcome
The algorithm provides a scoring percentage of outcome against the model, enabling precise risk quantification at scale.
Data management
Clients can collect, view, and manage all suppliers across each questionnaire response in one centralised view.
Benchmark
Compare performance internally and to regulators. Identify where to prioritise improvement across your full portfolio.
Why it matters for your business
Identify risks before they escalate into regulatory or reputational crises
Improve working conditions across your entire supply chain
Boost supplier agility and build long-term trust across your network
Meet ESG goals and compliance targets
Simplify reporting, transparency obligations, and due diligence requirements with automated, audit-ready data
Worker voices collected globally (Apprise)
600k
+
Countries SUPPORTED
70
Languages supported natively
43
Our library of regulatory
updates and whitepapers
Our research and policy reports provide in-depth insights into key human rights challenges and emerging regulatory landscapes.
Make compliance
your competitive advantage.
Turn regulatory requirements into measurable business impact.
